Search results

The “United Nations' Sustainable Development Goal” 9 seeks to “… foster innovation” in all sectors of an economy. Thus, this conceptual piece addresses the indirect effect of innovative behaviour (INB) between total quality management (TQM) and innovation performance (INP). It further explores the context-contingent effect of four external factors [government regulation (GOV), market dynamism (MKD), competitive intensity (CMP) and technological turbulence (TUR)] on the TQM–INB linkage.

By incorporating both theoretical and empirical works in the fields of strategic management, innovation and business performance, this conceptual piece constructs a conceptual model, using a systematic literature review, alongside suppositions that can be tested in further studies.

This conceptual piece puts forward that TQM will be favourably connected to INP, and this favourable association will be mediated by INB. Moreover, GOV, MKD, CMP and TUR will have a favourable context-contingent effect on the favourable direct connection between TQM and INB.

This conceptual piece affords suggestions for both practitioners and researchers alike in the areas of innovative and strategic decision-making in banking establishments for reinforcing INP by introducing TQM, INB, GOV, MKD, CMP and TUR as innovative-strategic tools. It also delivers suggestions for forthcoming academics to examine this conceptual piece, empirically, in diverse banking sites worldwide.

Practical lessons for managers, employees, customers and consultants within the banking sector for the superior advantage of all key stakeholders are deliberated.

This study provides a new model to demonstrate how TQM leads to INP by passing through INB of employees, and how TQM fosters INB under diverse degrees of GOV, MKD, CMP and TUR. It shows how internal factors (7 TQM dimensions) and external factors (GOV, MKD, CMP and TUR) interact to foster employee INB. It also underscores the theoretical authority of three theories utilised, both individually and in combination, by using them to explain new relationships.

Despite the role of non‐governmental organisations (NGOs) as actors in development, the issue of local NGOs' sustainability remains a major concern in many developing countries such as Ghana. This study seeks to determine key factors that can influence local NGOs based on a Ghanaian case study.

The research used a combination of quantitative and qualitative research approaches.

The study identifies that the availability of funds, quality material resources, supportive leadership, development of needs‐based and demand‐driven programmes, and effective management can have a significant influence on the sustainability of local NGOs. Significantly, leadership emerged as the most important factor to organisational sustainability of local NGOs. Equally, the availability and quality of material resources for work were least critical to local NGO sustainability, although they were all very important.

The case study suggests that local NGOs can adopt several measures to ensure their sustainability. These include the writing of good needs‐based and demand‐driven project proposals, ensuring transparency and accountability, leadership training and lobbying for resources including funds, especially, from local sources.

Although the findings are based on Ghanaian local NGO sustainability scenario, the lessons can be useful to NGOs within similar contexts.

Against a background of an ageing population, rising emergency admissions and a policy direction moving towards providing care in the least intensive setting, this paper presents the dramatic results achieved in a 22‐week pilot of undivided health and social care replicating the Castlefields study and using Unique Care principles. In the context of practice‐based commissioning, where GP practices develop and commission services that represent the best model of care and use of resources for their patients, the potential for creating savings from this approach are discussed.

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.

OUR fifty‐ninth volume is opened by this issue of the Library World, which has survived longer than any other independent library periodical. Some reflections, which may indeed seem repetitive, seem to be natural in the circumstances. We have a sense of gratitude to the number of readers, who as writers and subscribers have sustained us so long and will we trust continue to do so. From the first we have adhered closely to the thesis that our business was with the conduct of libraries and the activities, even personal ones, of librarians but not with their private affairs. We have endeavoured to initiate and to describe methods many of which are now commonplace in their acceptance. Thus J. D. Brown our founder and first Editor published in this his series on charging systems; Louis Stanley Jast his serial on his own cataloguing methods; Dr. E. A. Baker made known his views on the annotation of books; J. D. Stewart and Berwick Sayers wrote for those pages their study, afterwards published as the book The Card Catalogue—these are a few examples. The lighter forms of librarianship writing may be said to have been initiated in this country in our pages, for example the reports of the Pseudonyms' meetings which, it must be confessed, have a vague relation only to what actually took place at them; and the over‐thirty years' serial, Letters on Our Affairs, initiated in 1913 by one who became a world famous librarian, established, especially in its first decade, this style of critical writing which has had so many imitators.